At Milton Wes Art, we are committed to delivering your one-of-a-kind artwork in a timely and secure manner. Please review the following crucial details regarding fulfillment and shipping times:
Fulfillment Time
- Our fulfillment time is calculated in business days and typically takes 2–5 business days for all production techniques.
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Important Notes:
- Fulfillment time does not include shipping time. To estimate total delivery time, combine the fulfillment time with the estimated shipping time.
- Fulfillment averages are calculated based on our 30-day data for each product and do not account for delays due to order holds or larger orders.
- While most orders are fulfilled within 5 business days, these times are estimates, not guarantees.
Estimated Shipping Times (Business Days):
- 18x24 pieces: 4–9 business days
- 24x36 pieces: 8–11 business days
- Shipping times are estimates, not guarantees.
Secure Shipping Locations
To protect the value of your artwork:
- Ship to a secure address where someone will be available to receive the package.
- Avoid shipping to unattended locations or areas prone to theft.
- If possible, have the carrier hold the package at their facility for pick-up.
If the carrier marks your package as “delivered” and it is lost or stolen due to being left in an unsecured location, we cannot be held responsible.
Damaged or Defective Items
If your artwork arrives damaged or with defects:
- Provide clear photos of the damaged item and packaging.
- We will work to replace or resolve the issue promptly.
Thank you for choosing Milton Wes Art. We appreciate your understanding of these policies, designed to ensure the safety and quality of your experience. If you have any questions, don’t hesitate to contact us.
