Return Policy
At Milton Wes Art, we are committed to delivering high-quality, print-on-demand artwork. Due to the custom nature of our products, returns are accepted only for items that are defective, damaged, or incorrect.
Return Guidelines
- Return Window: Request within 7 days of delivery.
- Eligible Returns: Items that are defective, damaged, or incorrect (photo evidence required).
- Process: Contact returns@miltonwesart.com to initiate a return.
To be eligible, items must be unused, with tags, in original packaging, and include proof of purchase. Ship returns to:
Printful c/o Milton Wes Art217 Wrangler Drive
Coppell, Texas 75019
Damages & Issues
Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.
Non-Returnable Items
We cannot accept returns for custom products, sale items, gift cards, or hazardous materials. Please contact us with questions about your specific item.
Exchanges
To exchange an item, return the original item and place a new order once the return is accepted.
European Union 14-Day Cooling-Off Period
If your item is shipped to the EU, you have the right to return your order within 14 days. Items must be unused, with tags, in original packaging, and include proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds are issued to the original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at returns@miltonwesart.com.