Shipping & Damage Policy
All Sales Final

01

All Sales Are Final

All sales are final. Milton Wes Art does not accept returns, cancellations, or exchanges under any circumstances. Every work offered through miltonwesart.com is a one of one original. There is no equivalent substitute, no edition, and no reprint. Once a work is acquired, that transaction is complete and permanent.

The collector is solely responsible for reviewing all available images, dimensions, medium descriptions, and material information prior to completing a purchase. Variation between a work's appearance on a digital screen and its in-person appearance does not constitute a defect and does not qualify the collector for any remedy.

02

Shipping & Fulfillment

All works ship within 7 to 14 business days of full payment confirmed. Every work ships fully insured to its declared retail acquisition value using professional art packaging materials. A tracking number will be provided upon shipment.

Shipping is available within the continental United States. International shipping and shipments to Alaska, Hawaii, and U.S. territories require prior written agreement and are subject to additional fees. Risk of loss transfers to the collector upon confirmed delivery. Refused or undeliverable shipments due to collector address error remain the collector's full financial responsibility.

03

Damage in Transit

In the event of visible transit damage, the collector must:

Milton Wes Art's sole obligation is to facilitate the insurance claim process. No replacement, reproduction, or refund will be issued. Claims submitted after 48 hours will not be processed under any circumstances.

04

What We Do Not Accept

The following do not qualify for any claim, return, refund, or remedy of any kind:

Change of mind — buyer's remorse or change in preference after purchase.

Placement or fit — decisions related to display location or décor compatibility.

Color or screen variation — differences between digital appearance and in-person appearance.

Normal material variation — surface characteristics inherent to archival aluminum.

Post-delivery damage — any damage occurring after confirmed delivery.

Late claims — any transit damage claim submitted more than 48 hours after confirmed delivery.

05

No Replacements & No Refunds

Milton Wes Art does not offer replacements, reprints, editions, or refunds on any work under any circumstances. Every piece is a one of one original that cannot be recreated. When it is acquired, it is permanently gone from availability. This is not a standard retail transaction. It is the acquisition of an irreplaceable original work. The collector acknowledges this distinction fully upon completing a purchase.

06

EU & UK Collectors

Collectors in the EU or UK may have statutory consumer rights that differ from the terms outlined here. However, original one of one artworks that are unique or clearly personalized are generally exempt from standard EU and UK distance selling cooling-off withdrawal rights under applicable law.

EU or UK collectors who believe their order qualifies for a statutory withdrawal right must contact Milton Wes Art in writing at support@miltonwesart.com within 14 calendar days of delivery. Contact does not guarantee approval.