Shipping, Delivery & Claims

Clear terms for every order placed through miltonwesart.com.

This page governs shipping, delivery, and claims for orders placed through miltonwesart.com.

Every artwork offered through Milton Wes Art is one of one. Made to order describes when production begins. It does not change that classification or remove any right provided by law or this policy.

Shipping included. Eligible U.S. and Canadian orders.

Delivery estimates. Aluminum: 7 to 10 calendar days. Framed and matted: 7 to 9 calendar days. T-shirts: 6 to 9 calendar days.

48 hours. Deadline to report transit damage or a wrong item.

Claims managed directly. Contact corey@miltonwesart.com.

Milton Wes Art manages approved loss, damage, and wrong-item claims directly.

Except where law requires otherwise or this policy provides a remedy, sales are final. Milton Wes Art does not accept cancellations, exchanges, or change-of-mind returns.

Every artwork offered through miltonwesart.com is one of one. No edition or duplicate is offered. Made to order describes when production begins. It does not remove any right provided by law or any remedy in this policy.

The collector is responsible for reviewing the available images, dimensions, medium descriptions, and material information before purchase. Normal screen and material variation is not transit damage.

Payment is required in full before a work ships, installs, or is mailed. Milton Wes Art does not offer private payment plans, deposits, or holds. Shop Pay Installments is the only installment option, when available at checkout. Eligibility and terms are handled by Shop Pay and Affirm.

Aluminum works ship only to the 50 U.S. states, including Alaska and Hawaii. U.S. territories are excluded. Framed and matted works and T-shirts ship to the 50 U.S. states and Canada. Shipping is included for eligible U.S. and Canadian orders. Canadian buyers are responsible for duties and import taxes.

Delivery estimates are calendar days counted from the order date. Aluminum works: 7 to 10 days. Framed and matted works: 7 to 9 days. T-shirts: 6 to 9 days. Dates are estimates, not guarantees. Tracking is provided when the order ships.

The buyer is responsible for added costs caused by an incorrect address supplied by the buyer, refused delivery, or buyer-requested rerouting. Milton Wes Art will assist with resolution.

Report transit damage promptly and no later than 48 hours after delivery to corey@miltonwesart.com. Include the order number and clear photographs of the item, outer box, shipping label, and packing materials. Keep the original packaging.

For an approved claim, Milton Wes Art pays return postage and provides the return address privately. A damaged one-of-one artwork must be returned before a replacement is produced so only one remains in circulation. Replacement is the first remedy. If replacement is not possible or appropriate, Milton Wes Art will issue a refund or agree on another resolution with the buyer.

Report a wrong item to corey@miltonwesart.com within 48 hours and keep the packaging. Milton Wes Art manages the return and correction at no additional cost.

Contact corey@miltonwesart.com if a shipment appears lost before delivery. Milton Wes Art manages the carrier investigation.

If tracking never confirms delivery and the carrier confirms loss or closes the investigation without locating the package, the shipment is treated as lost. Replacement is the first remedy. If replacement is not possible or appropriate, Milton Wes Art will issue a refund or agree on another resolution with the buyer.

Contact corey@miltonwesart.com if tracking shows delivered and you cannot locate the package. Milton Wes Art manages the carrier investigation. A delivered scan does not by itself confirm loss.

The approved loss resolution applies if the carrier confirms loss or closes the investigation without locating the package. If an original shipment arrives after a replacement was produced, the buyer must return one version using a prepaid Milton Wes Art label so only one remains in circulation.

Approved refunds are issued to the original payment method within five business days. The buyer's bank may take additional time to process the credit.

For artwork, production may begin after acquisition and each verified artwork remains one of one. For T-shirts, production begins after the order. T-shirts are not one of one. Production timing is separate from the final-sale terms and legal rights stated on this page.