Exploring Inquiries Through Art – Providing Solutions.
Inquiries Addressed – Assistance with Art Purchases
Comprehensive Guide to Milton Wes Art – Delivery, Purchases, and Acquiring Unique Artworks.
Your Art Buying Guide – Shipping, Styling & Personalized Support
Fulfillment & Shipping
Returns & Refunds
Damaged or Defective Items
Additional Information
What is Luxury Wall Art?
At Milton Wes Art, luxury wall art signifies exclusive, ready-to-hang pieces by Corey Wesley. Crafted on premium metal and framed for bold impact, each limited-edition artwork offers both aesthetic and collector's value.
What does 'One-of-a-Kind' mean?
Each piece sold is exclusive and will not be reproduced. While some artworks are displayed in the artist's personal collection, they are not for sale or mass production. True luxury is owning what no one else can.
Fulfillment & Shipping
How long does it take to fulfill my order?
- Orders are typically fulfilled within 2–5 business days.
Does fulfillment time include shipping time?
- No. Total delivery time = Fulfillment time + Shipping time.
- Estimated Shipping Times:
- 18x24 pieces: 4–9 business days
- 24x36 pieces: 8–11 business days
What are the estimated shipping times?
- 18x24 pieces: 4–9 business days
- 24x36 pieces: 8–11 business days
- Shipping times are estimates and may vary due to external factors.
Are fulfillment times guaranteed?
- While most orders are fulfilled within 5 business days, these are estimates and may vary.
Where should I ship my order for secure delivery?
Ship to a secure address where someone can receive the package. Avoid unattended locations.
What if my package is marked as 'delivered' but I didn't receive it?
If the carrier marks your package as “delivered” but it's lost or stolen from an unsecured location, we cannot be held responsible.
Returns & Refunds
What is your return policy?
- Due to the custom nature of our print-on-demand products, we only accept returns for items that are defective, damaged, or incorrect.
How do I request a return?
- Returns must be requested within 7 days of delivery. To initiate a return, email us at returns@miltonwesart.com with your order details and photos of the issue.
What items are eligible for return?
Only items that arrive defective, damaged, or incorrect are eligible for return. The item must be in the same condition as received, unworn or unused, with tags, and in its original packaging.
- Where do I send my return?
Returns should be sent to:
Printful c/o Milton Wes Art
217 Wrangler Drive, Coppell, Texas, 75019
Are there any items that cannot be returned?
- Yes, we do not accept returns on: Custom products (such as special orders or personalized items). Sale items or gift cards. Hazardous materials, flammable liquids, or gases.
How long does it take to process a refund?
- We do not offer direct exchanges. If you need a different item, return the one you have, and once accepted, place a new order.
Damaged or Defective Items
What should I do if my item arrives damaged or defective?
- Inspect your order immediately upon receipt. If your item is damaged or defective, email us at returns@miltonwesart.com with:
- Clear photos of the damaged item
- Photos of the packaging
We will assess the issue and provide a resolution.
Additional Information
Do you offer international shipping?
Currently, we ship within the United States. For international inquiries, please contact us directly.
What payment methods are accepted?
- We accept major credit cards, Apple Pay, Google Pay, and Shop Pay.
How should I care for my artwork?
To maintain the integrity of your metal art piece, avoid direct sunlight and clean with a soft, dry cloth.
For further assistance, feel free to contact us at support@miltonwesart.com.