How Smart Property Managers Are Using Strategic Art to Increase Bookings by 50% (The Instagram Effect That's Transforming Hospitality ROI

Hotel guests photographing "Cracked Fusion" red lips wall art in luxury lobby - strategic art placement driving social media engagement and bookings

Strategic Art Curation for Commercial Properties: How to Create Instagram-Worthy Spaces That Drive Bookings and Guest Engagement

Property managers, hotel operators, and vacation rental owners face a new reality: today's guests don't just experience your space—they broadcast it. The difference between generic hotel art and strategic art curation can mean the difference between crickets and viral moments that drive real bookings.

As Corey Wesley of Milton Wes Art puts it: "This new generation loves imagery. They love to take pictures when they're sharing, when they're being influencers. They want an experience, and from the moment the guest opens the door, having landscape and generic artwork is not impactful. You'll see influencers skip that part or edit some of the room out—and you don't want that."

The Social Media ROI of Strategic Art Placement

Bottom Line Up Front: Restaurants implementing strategic art curation see 25-50% increases in visitation after posts go viral. The same principles apply to hospitality properties willing to think beyond traditional "hotel art."

Wesley has observed this phenomenon firsthand: "After a handful of posts go viral, I see restaurants experiencing anywhere from a 25% to 50% increase in visitation. Once you start seeing that volume change where people are booking reservations and people are photographing again, you've got to take notice of what's in the background—why? What does that say about your environment?"

The key metrics property managers should track:

  • Daily/monthly tag volume before and after art installation
  • Guest-generated content quality and engagement
  • Booking inquiries following viral posts
  • Repeat visitation from social media discovery

The Art House Hotel Case Study: A Missed Opportunity

Even properties with art-focused branding often miss the mark. Wesley points to a notable example: "The Art House here in New York is a hotel—they have beautiful art in their bedrooms, but I think being called the Art House, with some of the aesthetic being amazing, they would have a higher increase if they took on that name and had all types of unusual art from different cultures, from sculptures to aluminum metal art."

The problem? "When I did research looking at imagery, I don't see a lot of people posting about it. I think they talk about the staff, the experience, but I don't see photos and proper photos being taken—so that's a missed opportunity there."

Creating Photo-Worthy Checkpoints Throughout Your Property

The Strategic Approach: You don't need to make every corner Instagram-ready, but you need intentional "photo opportunity checkpoints" where guests naturally congregate.

Wesley's methodology: "I always say you don't always have to make the whole space photogenic, but you need to have some checkpoints along the way to say 'OK, this is a photo opportunity.' This is where we have a lot of traffic. We want people to take photos. Let's make this section bold, in your face, where people want to run and take a picture."

The "Viral Moment" Formula

While Wesley cautions against promising viral content, he's identified patterns that create shareable moments:

Example Setup: "If Cracked Fusion—with its striking red lips that pop against the dramatic background—was positioned in a black, sophisticated, sexy room with a red chair that matches the lips in the artwork, it would create a stunning, photogenic section of a hotel lounge. Everyone would want to take pictures there, they'd want to know who created the piece, and it becomes this incredible photographic experience that guests can't resist sharing."

Key Elements:

  • Strategic placement in high-traffic areas
  • Bold color coordination (red chair + red lips in artwork)
  • Proper scale (24" x 36" standard for commercial spaces)
  • Elevated positioning that creates natural photo backdrops

Learning from Memorable Experiences

Wesley recalls a perfect example of memorable branding: "I know there's a place in New York—Henn na Hotel—this hotel has a T-Rex robot in its lobby. Even though it's a gimmick, it's something that has been talked about, filmed, and I was able to find it in two seconds just from that one detail. That is worth all the marketing in the world."

The lesson for property managers: Create one unforgettable visual element that becomes your signature calling card.

Metal Art vs. Traditional Canvas: Why Durability Meets Instagram Appeal

For Property Managers: Commercial hospitality environments demand art that withstands frequent cleaning, high humidity, and potential damage while maintaining visual impact.

Wesley's metal art solution addresses these practical concerns: "When you're dealing with aluminum print metal art like I offer versus traditional canvas or frame pieces—canvas can easily rip, and obviously you would hope that your guests are taking care of your property, but there are those instances where damage happens."

Technical Advantages:

  • Durability: Aluminum prints resist humidity and damage better than canvas
  • Maintenance: Quick wipe-down cleaning vs. specialized canvas care
  • Visual Impact: "They're bright and aesthetically pleasing—people want to take photos in front of them because they're cool"
  • Gallery Effect: Metal pieces float half an inch off the wall, creating depth unlike pressed canvas

Wesley explains the aesthetic difference: "I use a medium of metal. They float half an inch off the wall and it gives a gallery feeling unlike your typical frame canvas that's pressed against the wall. Canvas is the standard, but it does not have the vibrancy that my art has."

The Post-Visit Engagement Strategy: Closing the Deal

Critical Missing Link: Most property managers focus on problems but ignore praise, missing opportunities to convert one-time guests into brand advocates.

Wesley's philosophy: "Even though the guest leaves, that is not the end of the experience. If they took the time to tag you after they get back to their home because they want to share with their friends and family and followers their experience, you should close the deal by acknowledging them. That gives a full-circle experience."

The Business Case for Engagement

"I get excited when I've tagged businesses and they even just like it or say thank you—it's exciting because I wanted them to see that I was at their venue, I enjoyed the experience. What that does is extend the person's overall experience. Can you imagine being on vacation, being at this fabulous location, taking pictures, everything is amazing, you tag them, and then you're basically ghosted?"

Recommended Strategy:

  1. Monitor daily tags and mentions
  2. Respond within 24 hours with genuine acknowledgment
  3. Track which areas of your property generate the most tags
  4. Use this data to optimize future art placement

Inclusive Aesthetic Without Political Messaging

The Challenge: Appeal to diverse guest demographics without alienating anyone or appearing performative.

Wesley's artistic solution: "I use manipulation in regards to my imagery. You will see paint dripping, you see goals, you'll see red. A lot of people in my images, the eyes are closed, or I've manipulated the eye color a little bit—not to make it shocking and jarring, but to make it inclusive without screaming diversity or a certain political stance."

The Result: "My art is more artistic in the way that you understand that it is less about who is in the picture but how the picture is manipulated. This elevates the conversation."

Avoiding the Norfolk Hotel Mistake

Wesley shares a cautionary tale: "When I was in the South for a funeral in Norfolk, Virginia, I was in a beautiful hotel, but someone did not think that an abstract rope image might not be well-received—it almost mirrored a noose. How horrified would you be as a general manager to know that the impact of that art... that's the story that reminds me of that space anytime anyone asks me about a horrible art experience in a hotel."

The lesson: Art choices have lasting impact on guest memories and brand perception.

Market Research Through Social Media Behavior

For Multi-Property Managers: Guest social media behavior provides real-time market research more valuable than traditional demographic studies.

Wesley's approach: "Market research sometimes can be just generic and black and white. Yes, the numbers are important, but this goes back to my point—I've tagged hotels, restaurants, using their hashtag, and nobody acknowledges it. That is consumer market research. When I was excited about your environment, I even tagged you, and your social media manager isn't acknowledging your guests—that's a turnoff."

Strategic Questions for Property Managers:

  • How often are guests tagging your property?
  • Which areas generate the most social media content?
  • Are you responding to positive guest posts?
  • What stories are guests telling about your space?

Implementation Strategy for Property Managers

Phase 1: Assessment

  • Audit current guest social media mentions
  • Identify high-traffic photo opportunities
  • Evaluate existing art for social media appeal

Phase 2: Strategic Placement

  • Focus on 2-3 key checkpoint areas initially
  • Implement bold, Instagram-worthy pieces in highest-traffic zones
  • Ensure proper scale and lighting for photography

Phase 3: Engagement Protocol

  • Establish social media monitoring system
  • Create response templates for guest acknowledgment
  • Track metrics: tags, engagement, booking inquiries

Phase 4: Optimization

  • Analyze which art pieces generate most content
  • Expand successful aesthetic to additional properties
  • Refine placement based on guest behavior patterns

The Investment Perspective

Unlike traditional marketing spend, strategic art curation provides:

  • Permanent Asset Value: Art appreciates while generating ongoing marketing ROI
  • Authentic Marketing: Guest-generated content feels more trustworthy than paid advertising
  • Competitive Differentiation: Memorable spaces command premium pricing
  • Viral Potential: One successful post can drive months of increased bookings

Conclusion: Art as Business Strategy

The hospitality industry has entered an era where guest experience extends far beyond check-out. Properties that understand this shift—and leverage strategic art curation to create shareable moments—will capture the growing market of experience-driven travelers.

As Wesley concludes: "We're in an era of being authentic and building experiences, building relationships with our clientele, and you can do that through art because it says a lot without saying too much."

For property managers ready to transform their spaces from forgettable stays to Instagram-worthy destinations, the question isn't whether you can afford to invest in strategic art curation—it's whether you can afford not to.

Ready to Transform Your Property?

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Specializing in hospitality properties, vacation rentals, and high-end residential spaces throughout New York and beyond.

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